If you are looking for a fresh view on Claims Administration and do not want to sacrifice quality and efficiency then New World Claims Administration is the right choice for you.
Please see the department list email contact for your needs. Please note, all emails received during normal business hours (Monday - Friday, 8 a.m. - 5 p.m. PST) are responded to within four (4) hours. During all other times, your email will be responded to within two (2) hours the following business day.
Claims & Customer Care Team: This team assists with all Claims Processing and Claim Inquiry questions: care@newworldadministrators.com
Utilization Review Team: This team assists with all case management review, complex claim administration and claim dispute/resolution: ur@newworldadministrators.com
Accounting Team: This team assists with all questions relating to member accounts and billing services: accounting@newworldadministrators.com
Contracts Team: This team assists with negotiation of contracts with hospitals, providers, and PPO networks: contracts@newworldadministrators.com